Jewelry Care and Warranty
* Avoid direct contact with harsh chemicals,perfumes, lotions.
*Wash jewelry with care with antibacterial soap, with soft brush to get rid off and chemicals after direct contact with chemicals
* Be careful of snags on things and getting caught to prevent injuries.
* Changes in our PH hormones can cause chains to tarnish/change colors in time.
* To remove chain use shears, cutters and cut at jumprint if possible and save to re-weld later.
* If chain breaks within the first week at weld, we will re-weld, no charge.
* Repairs are charge a fee.
* All sales are final due to customization and cannot be resold.
Policies and Warranties
*All Sales finally in chains and add-ons are due to customization of jewelry.
* If jewelry breaks within a few days or week of purchase at weld (jump ring) we will re-weld at no charge
* If it breaks in other areas, we are not responsible for negligence. we can re-weld for a fee to fix if possible.
* Chains can stretch if yanked.
* Forever Linked is not responsible for lost chains or charms.
* Solid gold orders require a 50% deposit.
* Parties require nonrefundable deposits and cancellations should be given at least a week before party or event.
* Parties should be a minimum of 10 people who will get permanent jewelry unless approved for less.
* We are not responsible for damage jewelry pieces due to customization.
* We don’t give refunds if lost chains or charms
* Appointments and walk-ins are accepted for permanent location in the suite.
* Soft brushes can be used. Be aware that harsh cleaning products can ruin quality if misused.
* Chains can last a few years if taken care properly and polished one in a while.
* Wrong types of anklets can irritate and cause skin abrasions. Only certain chains are recommended.